The 5Ps stand for Proper Planning Prevents Poor Performance, and
at Desktop Upgraders we operate by this pledge. Our job is to save the
customer time and money, and to provide outstanding customer service.
To help us live by this pledge, when scheduling a service through our  
website or calling us directly at (410) 300-9508, please have the following
information handy: computer type, computer manufacturer, computer
model number if known, and the version of operating system.
If you are scheduling service please gather all software discs in one
central location (see customer checklist) as this will speed up your
check-up, repair, or upgrade. We also appreciate your comments and
likes/dislikes about the company's level of customer service. So please
call (410) 300-9508 or fill out an online survey.